Fundraising footer links Fundraising Standards Board Chest Heart & Stroke Scotland is a member of the Fundraising Standards Board, and all our fundraisers are individual members of the Institute of Fundraising. IoF code of practice: http://www.institute-of-fundraising.org.uk/guidance/code-of-fundraising-practice/ In raising funds for Chest Heart & Stroke Scotland, our Fundraising Promise is that we are committed to high standards, we are honest and open, fair and reasonable, we are clear, respectful and accountable. If you have any issues about anything we have done, we welcome your feedback, so please contact us so that we can put things right and not get it wrong again. Should you wish to make a complaint, we would hope to be able to resolve it, but accept that the Fundraising Standards Board has ultimate authority. Institute of Fundraising The Institute of Fundraising is the professional membership body for UK fundraising. Its mission is to support fundraisers, through leadership, representation, standards-setting and education, and it champions and promotes fundraising as a career choice. All Chest Heart & Stroke Scotland fundraisers are members of the Institute and abide by its Code of Practice. Investing in Volunteers Investing in Volunteers (IiV) is the UK quality standard for good practice in volunteer management. Chest Heart & Stroke Scotland (CHSS) is proud to be the largest national organisation to date to be re-accredited with the award . The Queen’s Diamond Jubilee Volunteering Award 2012 The Queen’s Diamond Jubilee Volunteering Award 2012 was announced in February 2012 to commemorate Her Majesty’s sixty-year reign by recognising voluntary groups that operate across the UK or in the one of the four home nations. It is a special, one-off, category of the Queen’s Award for Voluntary Service (QAVS), which was established in 2002 as part of the UK honours system to recognise the work of grassroots organisations at a local level, receiving a certificate signed by the Queen and a domed glass crystal. Chest Heart & Stroke Scotland is proud to be one of only three charities in Scotland recognised by this award.